All prices shown in this catalogue are effective from 1st April 2013 – 31st March 2014 and
supersede all previous prices. Prices in this catalogue include an educational discount
and are not structured to include carriage charges. Prices are exclusive of VAT, this will be
added to all UK and EC orders (where applicable) at the current rate. Whilst we endeavour
to maintain our catalogue prices we reserve the right to vary our prices in accordance with
economic conditions without prior notice. Any price reductions will be passed onto the
customer in the same way. Errors or omissions are subject to alteration without notice.
Payment terms are nett monthly account. Please notify us of any shortages or damage
within 24hrs of delivery and in the case of non-delivery within 10 days of the date of invoice.
Any goods conveyed to customers remain the property of Technology Supplies Ltd until
paid for in full, but liability for those goods transfers to the customer upon receipt. All
business is transacted under our Terms and Conditions of Business, copies of which we are
happy to supply upon request.
We endeavour to despatch all orders within 1-4 working days of receipt of order. We can
deliver during school holidays if the school is open. Please advise us if delivery cannot be
made during school holidays. If an order is incomplete when fi rst despatched, we do not
charge carriage on the ‘to follow’ items.
We are continually seeking to improve the quality and value of our goods and services. Whilst
every effort is made to ensure the information given in this catalogue is accurate, changes do
occur and goods can be modifi ed or discontinued by the manufacturer. In this event we will
offer as close an alternative as possible. We do reserve the right to change specifi cations or
improve our goods. Being a distributor of all the major brand names we can also quote for
items which may not be in our catalogue.
We have no minimum order charge and accept orders by telephone, fax, post and email.
If you have an account with us you can order online.
Carriage - UK Mainland
All orders will be delivered FREE of charge providing the order value is over £500
(ex. VAT) for UK mainland only. The only exception to this are products which carry extra
carriage charges such as workshop machinery, workbenches (those that exceed a weight
allowance of 25kg) and includes products that exceed 1.8m in length. These items are
marked in the catalogue.
The number of parcels is determined by the total weight and the shape/size of the goods
and our standard courier delivery service is 24 hours unless otherwise requested.
Orders under £500 (ex VAT) will carry delivery charges as follows:
Parcels up to 1kg ‘Large Letter’: £1.99, ‘Packet Post’: £3.89
Parcels over 1kg: £7.95 (1st box) & £5.65 (all subsequent boxes including tracking
Priority 10am service: £14.95
Priority 12pm service: £11.95
FOR NON U.K. MAINLAND PLEASE CALL CUSTOMER SERVICES
FOR A QUOTATION
Scottish Higlands & Islands
Isle of Man
Isle of Wight
Pallet Delivery Charges
Standard charges are for mainland England and Wales.
Please enquire at the time of ordering.
Prices below are for guidance only, please call Customer Services for a quotation.
|Pallet Size (dimensions below)
|Quarter Pallet (overnight)
|Half Pallet (overnight)
|Full Pallet (overnight)
Scotland, Ireland, Northern Ireland, UK Isles and elsewhere will incur extra charges. Please
enquire at the time of ordering.
Special Request Items
Items not listed in the catalogue or bespoke items made to order (such as circular saw
blades, band saw blades, drill guards etc) may have longer lead times. Delivery for these
items will be charged at our standard rates. Please enquire at the time of ordering.
Deliveries made direct from suppliers
Some of our products will be delivered to you direct from suppliers, which may incur
additional leadtimes and charges. If these charges apply you will be advised at the time of
ordering. Carriage will be charged at cost.
Items designated as Hazardous Goods are subject to specifi c despatch regulations and as
such will be despatched by our designated ‘Standard Parcel Service – over 1kg’ and will be
charged at that rate. Overseas despatch of Hazardous Goods will be sent by International
Standard Parcel Service. Please ask for a quotation at the time of ordering. Please note we
cannot accept the return of Hazardous Goods. Full information on Hazardous Goods can
be found here.
Other Overseas Destinations
Carriage at cost. Please ask for a quotation.
We offer a free returns service where items have:
- Been sent by us in error; or
- Been damaged in transit; or
- Become faulty.
It is our normal practice to offer a refund or exchange in respect of damaged items.
We need to be notifi ed of damage within 24hrs of receipt of goods. Returned items
need to be adequately packaged before return to us. They will then be examined upon
return, and may be sent to the manufacturer for further investigation, before you are
advised of the appropriate course of action e.g. replacement item or refund. If within 12
months of despatch, an item becomes faulty this will only be replaced if it is covered by
a manufacturer’s warranty, and if following inspection, that the fault has not been caused
by incorrect use, lack of maintenance, general wear and tear etc. Please note we cannot
accept the return of Hazardous Goods. Unauthorised goods returned without a valid
RMA number will be refused.
Returns Policy for Stock Items
e.g. listed in our catalogues
Where a stock item is not available, a like for like alternative may be supplied (although this
will be discussed with you prior to despatch). If upon receipt, the alternative is not acceptable
these items can be returned to us, at your cost. Before returning any goods, please contact
our Customer Service Department for authorisation.
Where items have been incorrectly ordered, or you change your mind, you must contact our
Customer Service Department (0845 567 0000) within 28 days of dispatch for authorisation to
return the goods. You will be responsible for the carriage charges to return the goods to us. All
items must be returned in saleable condition (unused), in their original undamaged packaging
together with all paperwork etc. We will consider the overall condition of the item(s) being
returned when making a refund and only unused items will be refunded.
We recommend that proof of postage is obtained when returning any items to us.
Please do not return any items to us without fi rst obtaining the necessary authorisation from
our Customer Services Department 0845 567 0000. You will be given an RMA number
which must be quoted on your parcel and all documentation.
Returns Policy for Non Stock Items
e.g. not listed in our catalogues
If we have supplied an item bought in at your request/specification, it is normally NOT
possible to return these items, if correctly supplied by us.
In exceptional circumstances it may be possible to return non-stock items but this may
incur a re-stocking charge of 20% and items are to be returned at your cost. Please contact
Customer Services for further information.